The Tidewater Pest Control Association is presenting a special webinar for CSRs and Sales people and had opened the event to anyone in the state - but only 14 spots remain. Grab your virtual seat before they are gone by following the link below to register.
Topic: Customer Service & Sales Techniques for Pest Control Businesses
Date: Wednesday, April 22nd
Time: 2:00 PM – 3:30 PM (includes time for Q&A)
Max Capacity: 25 guests. This will be an interactive session
Register Here: https://docs.google.com/spreadsheets/d/1hkGVTsbmVrXjoBCVhZG8vqQBgXETMb8a_nvodSNYpB8/edit?usp=sharing
Video call link: https://meet.google.com/fyg-jgsf-jvj
Or dial: (US) +1 315-795-1081 PIN: 760 700 153#
About the Speaker:
Margaret Garcia is the Founder of GRIT PPO, the first female-owned outsourced contact center built specifically for the pest control, wildlife, and tree-and-lawn industries. With over 20 years of experience beginning at a Top 40 pest control company, Margaret launched GRIT PPO in 2017 to help service businesses manage call volume, capture missed opportunities, and strengthen customer relationships.
Margaret is widely recognized for her high-impact workshops that help onboard new hires while empowering customer service teams and inside sales representatives to improve communication, increase conversions, and elevate the overall customer experience.
This session will provide actionable strategies your team can immediately implement to improve customer interactions and drive growth.
We hope you’ll join TPCA for this valuable session!