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| In addition to matching consumers up with quality pest management firms, VPMA is proud to provide a mediation service to resolve grievances between consumers and pest management companies, whether they are a member firm or not. If you have not been able to resolve a dispute with your pest management company, consider using VPMA's grievance procedure. The grievance procedure is a voluntary, non-binding mediation service provided free of charge by VPMA. For more information on beginning a grievance procedure, please click here. |