State Technical Meeting

15th Annual VPMA State Technical Meeting 
Tentative Date - September 23-24, 2020
Location to be Determined

The 2019 VPMA State Technical Meeting was a resounding success! The exhibit hall was full of vendors who provide products, services or support to Virginia Pest Management Professionals. The agenda for the Business Sessions, the Admin Sessions and the Technical Sessions all received great reviews. Attendance was right on target with the previous year.

Some speakers have provided their presentations in an electronic format, more will be added to this compiled folder as they are received. Click here to view the presentations received so far.



Below you will find a recap of the 14th Annual STM that we just wrapped up...

2019 VPMA State Technical Meeting

Everyone involved in the pest management industry in Virginia should attend the VPMA State Technical Meeting - there is a learning track for everyone, plus the networking and access to the packed Exhibit Hall give everyone a chance to learn first hand about the latest trends, products and services in our industry. A Full-Registration includes both days of training, Pest Fest dinner banquet, lunch both days and access to the exhibit hall. Daily Packages for the Business Day, the Technical Day and the Admin track are also available. Read below for agenda details for each training track. We are continuing the pre-conference social event called PMP Games on the Greens - so if you are coming in to Richmond on the evening of September 24th, join us!

Management Day Sessions
September 25, 2019 
The management sessions provide information designed to help PMPs operate strong, successful businesses staffed by effective, motivated staff.
Hanging Around the Barrel: How To Get Paid Everything You’re Worth And Be Worth Everything You’re PaidArt Jackson, Eagles Nest Performance Management
Through this presentation, attendees learn the Purpose Centered Leadership™ process, which allows them to effectively pursue their intended level of greatness. Participants learn how to implement time proven methods to increase performance in their personal, professional and public lives. It is amazing how discovering what we are supposed to be doing can propel us to new levels of performance in all our endeavors.

Pricing for Profits: Financial Statements and Operations - Dan Gordon, PCO Bookkeepers
Operating both efficiently and profitably are crucial components to overall financial health. In this session, you will learn about these sometimes confusing areas of business. The discussion will be based on: Financial Statements –Measuring the Health of Our Firm, The PMP Pricing Model, and Effective Routing.

Attracting & Retaining Top Talent – Are You Ready to Scale? - Marinn Bengel, Forshaw Distribution, Inc.
Recognizing that attracting and keeping employees is the top challenge for pest control companies, Marinn comes to the STM to help you learn to attract talent all year, laser focus your interviews and decisions and quantify that your hiring process meets your cultural needs and financial goals. Her presentation will be a power hour to explore new methods for recruiting, streamline interview process, determine if talent is right for the job, set early expectation of job requirements, and create best practices for hiring.

Active Survival – The ABCs to an Active Shooter Incident - Chris Kopp, Lockdown Internationalactiveshootermgnnoothercredits
Active Survival. Not exactly words one wants to think about in the context of going to work each day or sending a child off to school to what is supposed to be a safe place. Sadly however, these shooting and stabbing attacks have become the reality of our daily lives. But there are things you can do to be proactive and prepared for the unthinkable.

Lockdown International’s Active Survival: ABC’S Active Threat Response Plan training is a 2-hour course designed to provide and empower individuals with option-based survival skills to stay alive until law enforcement arrives, and ultimately survive any violent incident. We work with your organization’s Emergency Operation/Action Plan. These are skills that translate to a workplace, school, place of worship, healthcare, shopping mall or any other location in which an active threat can be a danger. This is a high energy presentation with interactions and demonstrations. We do not use hands-on training or surprise scenarios.

Cyber Security: Hacking the Hacker - Shawn Francis, TAG Business of Bed Bugs
This presentation will help you to uncover your biggest security threats to keep you from becoming the next statistic. We will cover the external and internal threats your company faces, as well as the 5 most common mistakes that pest management companies make with their cyber security.

Admin Day Sessions
September 25, 2019 
This breakout track, initiated in 2017, has become a regular part of the State Technical Meeting.  The agenda features everything an admin needs to keep the office running efficiently and tools for communicating with customers about technical issues. This year's agenda has new content so even if you have attended in the past you'll learn something new!

The Accounting Game – it’s about Bookkeeping and Compliance - Dan Gordon, PCO Bookkeepers
Understanding the accounting process including bookkeeping and management of accounts payable and accounts receivable are paramount to the success of your company. This presentation, will focus on procedures – daily, weekly, monthly and year-end, to help administrators and bookkeepers build a solid bookkeeping foundation for success.

Inspire Trust – Empower Team – Receive & Give CoachingMarinn Bengel, Forshaw Distribution
The administrative staff at a pest management firm can play a pivotal role in the development and empowerment of the Team. This session will help you to motivate and develop yourself and become an inspiring and trusted team member. You will learn methods for receiving and giving coaching, deter mine ways to use feedback to improve your performance and create best practices for interaction with your supervisor and team.

Routing and Scheduling Efficiencies to Build Production - Marie Horner, Arrow Exterminators
If you feel the pressure of trying to provide the best customer service to both your external and internal customers, this session will be a game changer for you. In this session, Marie Horner will share over 20 years of experience in the industry to help you discover how to reduce the time you spend scheduling customer stops through efficient routing. At the end of the session, you will have a better understanding of the differences between routing and scheduling, understand tools that you can use to route more efficiently that will increase satisfaction as well as increasing productivity in the field and best of all, your efficiency.

Active Survival – The ABCs to an Active Shooter Incident - Chris Kopp, Lockdown International
The admin track will join the Business Management Day group for this session. See description above.

General Entomology and Common PMP Terminology - David Moore, Dodson Pest Control
This session will provide an introduction of basic entomology and common terminology that PMPs uses every day to provide administrative professionals a better understanding and improve communication between the different business segments. We will first review the common pests that we run across and their basic biology. Then we will go over the common equipment and phrases that we use in the field to provide clarity with speaking with field personnel.

Technical Day Sessions
September 26, 2019 
The technical sessions provide owners and operators with information, research and best practice methods for a variety of pest species that will equip you and your technicians with the information to provide appropriate and effective service to your customers. 

A Deep Dive Into WDO Inspections: Understanding the Updates to the NPMA 33Dr. Jim Fredericks, NPMA
Wood destroying insect inspections are an integral part of nearly every pest management business’ daily operations. Recently NPMA revised the NPMA 33 and WDO forms to enhance the clarity of the report, protect the inspector and ensure that pertinent information was accurately reported to clients. In this session, learn inspection tips for termites, wood destroying beetles and wood decay fungus, what’s new in the report, and the pest biology underpinning the inspection process.

Fire Ants, They Are on the Move - Tina Macintyre, VDACS CAPS
Fire Ants present a human health threat and are a regulated pest in Virginia. They are also spreading! Tina will discuss their biology, impact, where they are presently found, the current and future fire ant quarantine in Virginia and treatment options.

New Technologies and Approaches for Managing Bed BugsJeff White, Bed Bug Central
In the past two years several new technologies have been introduced to the market that may change the face of managing bed bugs. Some new options include: fungal pathogens, dual-action pesticides, highly effective dusts and proactive monitors. This session will discuss many of the new technologies on the market and how the pest control industry can utilize them to create highly effective control programs as well as proactive detection and management plans.

Wildlife to Bed Bugs: A Dive into the Pest WorldMorgan Wilson, VT Bed Bug and Urban Pest Information Center
Morgan Wilson, a research technician under Dini Miller, will be introducing herself to the pest management community. What started off as a passion for wildlife conservation quickly kicked off a career in wildlife and pest management. Morgan found a niche in a world where her nosiness for wildlife and insect activity blended well with human engagement. She has experience working with a variety of animals from rodents and birds to roaches and ants. Now her path has led her to cockroach and bed bug research under Dr. Dini Miller at Virginia Tech, sparking a great interest in effective Bed bug management practices.

Pesticide Laws & Regulation - Much More Than Just Requirements...- Liza Fleeson-Trossbach, VDACS-OPS
Pesticides are one of the most highly regulated substances in the world. There are both federal and state laws and regulations with which all pesticide manufacturers, businesses and applicators must abide by to be able to manufacture, distribute, sell or offer for sale, use or offer to use pesticides. Given the nature of pesticides and the inherent risk associated with their use, these are not just requirements, but safeguards for human health and the environment. Specifically, YOUR human health and YOUR environment, and, by default, all those around you. In this session, we will review the laws & regulations that are in place to ensure that the benefits of the use of a pesticide outweighs the risk of the use of a pesticide and that you are able to continue to fulfill your role in the control of pests of public health and economic significance.

Occasional Invaders: Get ControlDr. Dan Suiter, Univ. of Georgia, Department of Entomology
In much of the U.S., and for a majority of large and small pest management companies, routine, residential pest control is their “bread and butter”. Most small startup companies begin in this manner. During spring warmup and in the latter fall season there are numerous arthropod pests, some more common than others, that become troublesome pests for your company. In this presentation we will discuss common occasional invading pests found around homes and provide information on simple approaches to their control.

Mosquitoes and Ticks: Control Basics and Personal ProtectionDr. Sally Paulson, VT, Department of Entomology
Last year the CDC reported a rapid rise in vector-borne illnesses in the US – tripling in numbers between 2004 and 2016. Your job as a protector of public health has never been more important. The media is full of accounts of Zika and West Nile Virus, with emergence of additional pathogens almost monthly. This session will get back to basics in control of these public health pests to enable you to protect your customers’ health – and your own.

Spill ManagementRick Bell, Arrow Exterminators
Spill management details the skills necessary to manage a successful clean-up and public relations campaign all in one. Completing one without fully executing the other is a failure for the consumer, the environment and the pest management industry. In the advent of a chemical spill – we truly are in this together.

 Social Events at the State Technical Meeting
September 24, 6:00 - 8:30 pm
PMP Games on the Greens - Anyone planning to arrive the night before the State Technical Meeting is invited to kick-off the conference with dinner and lawn games at the “PMP Games on the Greens” pre-conference event being held at Independence Golf Club. Registration fee of $40/person includes one drink, appetizer, dinner and dessert!

September 24, 8:30 - 10:30 pm
Gold Sponsor Hospitality Suite - This is a casual social gathering of all conference participants in a suite at the DoubleTree - hosted by the Gold Education Sponsors. Suite number will be shared in confirmation emails.

September 25, 7:45 am
Past Presidents' Breakfast - This invitation-only breakfast is a special opportunity for all the past presidents of VPMA to come together.

September 25, 6:00 - 9:00 pm
Pest Fest - This lively evening is the social high point of the STM! The evening begins with cocktails, followed by a short business meeting and dinner! Pest Fest is included in the Business Day and Full Packages, and can be added as an individual ticket.

September 25, 9:00 - 10:30 pm
Gold Sponsor Hospitality Suite - This is a casual social gathering of all conference participants - hosted by the Gold Education Sponsors.

DoubleTree by Hilton, 1021 Koger Center Blvd., Richmond, VA 23235
Make your reservations at the DoubleTree by Hilton by calling 804-379-3800 or online through this link: Rates within the Virginia Pest Management Association room block are as low as $104/night, plus fees and tax! Deadline to get the discounted rooms is Sept.2nd, but rooms go fast - so don't delay!

Hot Topic
Pest Control has not been restricted in Virginia and has been declared an “Essential Service” in states surrounding Virginia.

Click here to read the full guidance document about each state's consideration of pest control services.
Below is an brief explanation for Virginia, followed by  links for letters that can be carried by technicians in Virginia and surrounding states.
In Virginia, pursuant to Gov. Northam's Executive Order 55 2.a on March 30, 2020, all public and private in-person gatherings of more than ten individuals are prohibited. This includes parties, celebrations, religious, or other social events, whether they occur indoor or outdoor. This restriction does not apply: a. To the operation of businesses not required to close to the public under Executive Order 53
Remember: You are not required to continue operations, but if you do you have the responsibility to follow CDC Guidelines on social distancing and disinfection of common surfaces, and in Virginia, you may not have a gathering of more than 10 people.
This information is normally preserved for members of VPMA, but during this pandemic that efffects the entire Industry VPMA is making information available to all PMPs. As a member based organization we rely on our members to fund the efforts of VPMA. If you are not a member, please consider joining.

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